Privacy Privacy & Security

Here at Air Conditioning Direct, our customer's privacy and security rights are of paramount importance. Any information you provide will only be used in compliance with The Data Protection Act 1998.

In order to constantly improve the service we provide to our customer's we may use the information you provide us for the provision of products, services, administration, marketing and risk assessment (including analysing your shopping preferences). We occasionally monitor telephone calls for training purposes. We may contact you to tell you about products or services which may be of interest to you. If you do not want us to send you details of our special offers or promotions or other marketing information or to pass your information to third parties, you must contact us.

You have a right to apply for a copy of your personal information and to have any inaccuracies corrected.


Like most transactional sites we may use "cookies" which would be stored on your browser. The cookies we use do not collect any personal or confidential information such as home address, telephone number, payment details etc, they are only used to track the patterns of behaviour of visitors to our site. We don’t exchange cookie information with anyone outside of the company. Most browsers can be modified to prevent this happening.

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